Terms and Conditions

1. Shipping Policy

  • Orders processed within 1 business day of confirmation
  • Standard shipping: 3–7 business days (domestic)
  • Expedited options available at checkout
  • Real‑time tracking provided via email once shipped
  • Shipping charges calculated based on weight and destination

2. Returns & Exchanges

  • 14‑day return window from delivery date
  • Items must be unworn, unused, and in original, resaleable packaging
  • NO returns on Special Order Items
  • Customer covers return shipping unless due to our error
  • Refund issued within 5 business days of receiving return minus a 20% restocking fee
  • Exchanges subject to product availability; contact support for stock updates

3. Warranty Policy

  • MercuryPartsOnline offers NO Warranty, express or implied, either of Merchantability or Fitness for a Particular Purpose
  • All OEM parts are warranted by the Parts Manufacturer (not MercuryPartsOnline.net) for 1 year
  • Manufacturer’s Warranty covers defects in materials and workmanship only (cause must be due to a DEFECT)
  • Warranty claims require proof of purchase and submission through any local authorized Mercury Marine dealer.
  • Excludes damage from misuse, improper installation, or normal wear and tear
  • Manufacturer must pre-authorize repair or replacement (at the manufacturer’s sole discretion).

4. Payment Methods

  • Credit/Debit cards: Visa, MasterCard, American Express
  • PayPal and other major digital wallets
  • All transactions secured via SSL encryption

5. Limitation of Liability

  • Liability limited to the purchase price of the product only
  • Not liable for indirect, incidental, or consequential damages including but not limited to loss of use, shipping
  • No liability for delays or failures due to events beyond our control (e.g., weather, shipping carrier issues, etc)
  • This limitation applies in all instances.