Hey there, sometimes a part doesn’t fit or your project plans change. No stress. Here’s the lowdown on how to send it back and get your money back quick:
Returns Window
We’ve got your back for 30 days from delivery. If it’s been more than a month, reach out and we’ll see what we can do, but the standard window is 30 days.
Accepted Conditions
- Unused & Unopened: Parts must be in their original packaging, untouched, and in resalable condition.
- All Tags & Seals Intact: If it came with a warranty sticker or seal, make sure it’s still there.
- No Custom Orders: Special‑made or customized kits can’t be returned unless they arrive damaged.
Refund Timeline
Once we get your return and give it the once‑over, we’ll process your refund in 5 business days. The funds will go back to your original payment method, no extra hoops.
Return Shipping
- Your Choice: You handle shipping back to us, so pick the carrier you trust.
- Need Help? If the return is on us (wrong item, damaged, etc.), we’ll send you a prepaid label, just let support know.
